I fly a lot. Everyone knows this. On those flights, I see tons of things, some good and some bad. What I just saw, baffled me.
I just checked in for my Delta (FYI: I love Delta and they love me, but what I just experienced left a very bad taste in my mouth) flight from Dallas, TX to Salt Lake City, UT to Lewiston, ID. As I am checking, I notice an Army man with a service dog next to me. Pretty cool in general, but even better when it is Veteran’s Day and you can look over to give them a nod or verbalize a thank you.
Anyways, I am checking in my three bags and I hear the guy ask the attendant if he gets a free bag with his Army ID? She said, “are you currently serving?” His response was “No, I am retired.” Her response was “Oh, I’m sorry, only currently serving military men and women get free bags and how would you like to cover the cost of the bag?”
First of all, why only current servicemen and women? If this guy is retired, that means he has gone through the whole deal and put in his “time.” This needs to be changed.
Second, on Veteran’s Day? Seriously, this aspect of their baggage service needs to be rectified, but how about bending the rules a bit on a major holiday HONORING these great men and women that serve(d) our country?
Third, I covered the cost of his bag, said thank you very much and walked to my flight.
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